Showing posts with label reviews. Show all posts
Showing posts with label reviews. Show all posts

Tuesday, April 1, 2014

Review of Valuebasket.com.sg and Lenovo S930 handphone

Sorry that I've been missing for quite awhile. Was impossibly busy.

I mentioned earlier that I've switched handphone because I lost confidence with Samsung phones as my ex-note2 gave me so much problems.

Yes, I got Lenovo S930 (run on Android jellybean, 3G only, dual sim). Why Lenovo? It's because I'm currently still pretty pleased with my Lenovo Yoga 11s(i3) tablet. 













I'm lemming for a GIGANTIC screen phone and S930 is perfect with it's 6inch screen(It's slightly smaller than Samsung MEGA). Light weight, sleek and thin, it fits very nicely in my palm. I have very small palms. The price is very friendly as well. I got it from https://www.valuebasket.com.sg/  and it was a very pleasant experience. I highly recommend them. I chose to purchase the phone online because for very bizarre reasons, Singapore dont carry them despite it's a pretty new model at the time of my purchase.

Why valuebasket.com.sg instead of other sites like qoo10 etc? Because they has a 14day money-back guarantee as well as FREE 36 MONTHS warranty!!! They dont repair it in Singapore though; they have a "center" in Singapore Ubi Crescent. If the phone ever*touch wood* pose any problems, just bring it to Ubi, and they will ship it back to Hongkong to repair F.O.C. They also have a local tel line for contact. Other than the 36months warranty which other sites dont provide, the price of the phone is also the lowest among the various sites I've checked, e.g, qoo10. It costs S$365 with FREE shipping, with NO LINE required with any Sg telecom. Oh yes, and I recontract with Starhub, got an iphone5S in gold and sold it off for S$930. =) Still has surplus.






The above pictures are all taken from the internet, including the one above(except mine dont have the chinese words imprinted above the micro SD card storage slot). Showing you the dual SIM card slot which looks like this; so much larger than the micro SIM card which I'm using. I actually spent some time to properly place my micro SIM so that it fits at the gold-coloured sensors. You just try your best to make sure the 6 pins matched the patterns on the SIM card properly, else the SIM card couldnt be read. Thank god I dont need to buy the adapter. =P

Pictures below are all taken by me.

And so my package arrived and inside is this humongous BUBBLE BALLOON BOX, I call it. It's hard and sturdy and I'm very much confident that the handphone inside is unharmed in anyway by rough handling. =) I ordered just around 2weeks before the Feb CNY and was very glad the delivery was prompt. Actually I did call up to hurry them abit la....because I told them my Note2 is cranky already(stupid phone battery exhausts like nobody's biz) and the customer service officer is very nice and did hurry for me. And I got my new phone BEFORE CNY. So damn happy!




The handphone box with COMPLIMENTARY accessories kit which includes the screen protector, casing and travel charger. Which is totally sweet!



The case has a velvety texture and slightly rough to the touch to prevent slipping.



As I slowly peeled off the white sticker which sealed up the box, I was surprised to see the words "VOID" in silver being slowly imprinted on the box as soon as sticker was lifted.

Very cool. To ensure yours is a brand new box and no tampering. =)









Very good quality. The earphones are of slightly thicker material than the usual phones so very sturdy; they dont bend so much with the risk of being broken, which is the common problem. Like wise with the charger connector. Thumbs up.













Resolution for it's display screen isnt great; not very sharp. So it's quite fine for me because I dont really stare at my HOME screen. I use Chrome, whatsapp, Gmail, facebook and all other apps, and it's all very sharp, no problem at all. See below



























Sample low light shots by camera with NO editing 



















Sample shots in bright sunlight













Sample screenshots and shots taken by the camera. I say, it's camera is not it's best feature but it will do if you're not very fussy. It takes a longer time than iphone to focus properly and needs a very steady hand. Generally I always use the camera from handphone as per default mode or LANDSCAPE mode and dont use any special scene modes or special effects. I usually choose to touch up or beautify certain pictures with apps. BUT for Lenovo S930, in good lightning, you can get past with the default normal camera mode and then just focus before shooting. But the focus is not great. Pictures are usually brighter and you dont need to edit for brightness, saves me the hassle. 

And you NEED to choose modes to enhance the sharpness and minimize the graininess in low light settings, because the auto-focus cant help. Under settings, my favorite scene modes are 1) night scene, 2) portrait and 3) party. Sharpness and clarify is enhanced than just mere normal scene mode. Scene modes can be used in conjunction with special effects mode. My favorite special effects modes are, 1) Lomo-warm, 2) Rural and 3) Starburst. However, if you're on a particular mode(other than the default normal), then you cant tap on any area to focus. 

However, like I mentioned, the main reason why I bought this phone is because I fancy a large screen, it makes it so clear and convenient to surf and check my work stuff on my handphone. I LOVE IT. I literally use it like a mini tablet because it has Excel(it uses Evernote) and all the settings/play store were all as per normal android phone. I use it just like Note2. Another great feature is that it has very good battery life, it's 3000maH battery can lasts you the whole day, suitable for people who spend long time outside, I dont even carry portable charger now because I dont need it. The phone has 8GB memory(only 1 size), expandable by micro-SD to 32GB.  It has 1 GB ram and I find that I cant open too many windows at one time and it may get abit slow at times. But on the whole, I'm very satisfied with this phone. Great sound quality and speaker too, because speakers are on the front of the phones instead of at the bottom like Note2. Note2 max volume is only 75% of Lenovo S930.

Very glad I came across https://www.valuebasket.com.sg. They also carry other brands of phones  and digital cameras at pretty competitive prices. It's worth checking out!


Tuesday, December 3, 2013

Misleading 35% sale from Luxola with a super RUDE and CONDESCENDING after-sales service Email Reply


Luxola Order Confirmation
Inbox
x

Luxola.com contact@luxola.com via mail142.wdc04.mandrillapp.com 
11:57 PM (23 minutes ago)
to me

Logo_small_v2

Order Confirmation

Dear Ms FION LIM,
Thank you so much for placing an order with us here at Luxola!
The details of your order are as follows:

Order Number: LX-04582413481

Estimated delivery date - 06/12/2013 (2pm-6pm)

If you wish to change the delivery address or delivery date, please click here
For information on making changes to your order, please read our FAQ

This order has been paid for by:

PayPal
GST Registration No. 201111155N

This order will be dispatched to:

Ms FION LIM
BLK XXX XXX  #XX-XX
Singapore
Singapore
Mobile phone :
Home/Office phone :
ItemsColorQuantityItem priceTotal
Korres Lip ButterQuince1S$18.00S$18.00
Sleek MakeUp Face Contour KitLight1S$17.00S$17.00
Beauty Blender Pro Double BlendersPro Double Blenders1S$39.00S$39.00
SubtotalS$74.00
DiscountS$25.90
GSTS$3.37
Shipping costFree
TotalS$51.47
Thank you again for your order. Should you need to contact us for any reason please emailcontact@luxola.com or phone +65 8493 7315.
Re-Delivery
When it comes to delivering your order, we hope that it will go without a hitch. If we have attempted to deliver your order but there was nobody to sign/receive it, then we will email you.
For re-delivery of orders under $50, a surcharge of $10 will be applied. Alternatively, you can collect your order from our office which is located at 203B Henderson Road #0206, Singapore, 159546.
For re-delivery of orders above $50, we will re-deliver once more for free, but if our second attempt also fails, a surcharge of $10 will apply for subsequent re-delivery. Alternatively, you can collect your order from our office which is located at 203B Henderson Road #0206, Singapore, 159546.
Re-delivery will be made once we have arranged with you a day that is convenient for both parties.
Weekend Delivery
Although our office isn't open on weekends, we will under certain circumstances deliver to you on a Saturday as long as it is arranged before Friday 10am. Delivery on a weekend will incur a surcharge of $10.
Delayed Delivery
Due to a high volume of orders we may have to move your delivery to the next available business day. We are sorry for any inconvenience caused.
Fion Lim <@gmail.com>
12:02 AM (18 minutes ago)
to Luxola.com
Hi
I see the nett amount is only around 69.55% of total, meaning it's only 30.45% off instead of 35% as promised by the promo code.
That's because of the GST which is later being added on right?
Luxola.com
12:07 AM (13 minutes ago)
to me
Hi Fion,

We are legally required to collect GST starting first of November. Orders prior to then didn't have GST. After 1st of November all orders have GST due to government regulations.

Regards,
The Luxola Team

LUXOLA.COM
Southeast Asia's Premier Online Beauty Store

T. 8493 7315
A. 203B Henderson Rd #02-06 S(159546)

Follow us: Facebook | Twitter | Instagram | Blog
Fion Lim <@gmail.com>
12:19 AM (1 minute ago)
to Luxola.com
Hi LUXOLA
I NEVER said you're not ALLOWED to collect the GST and not dumb enough to know that it is a government regulation.
I dont care when you're allowed to collect them either. 
I merely wish to CONFIRM the NETT amount I'm paying is correct as it was a MISLEADING 35% off sale AFTER GST been added to the discounted amount
BECAUSE the nett amount I'm paying is not 35% OFF my gross total.

You get it?

NEVERMIND, I do understand this is normal marketing sales gimmicks, I dont really treat it very seriously
UNTIL your very RUDE and condescending email.

What a great after-sales service.

Last time I'm buying from Luxola.


This order summary is NOT the same when I was paying. The "GST" amount was being omitted.

Maybe next time before you pay for any online shopping, calculate the gross and nett amount yourself to see exactly how much discount you're getting(as promised), instead of getting duped by misleading marketing gimmick AND THEN slammed with such a rude email reply. When I was paying, it was simply shown as gross amount, discount applied ($25.90) and NETT total S$51.47; So I simply paid without any thoughts. The GST amount WASNT STATED AT ALL(When it was actually secretly being added in). SO unless your mental maths is so good or you manually calculate it yourself, you wont know what you're paying is only a 30% off instead of a 35% off.

Yaya I know only 5% difference, but I'm a black and white person. 35% is 35%, 30% is 30%. If I tell my clients their premium is $249.50, I'm damn sure not 50cents more is charge to their account.

Too bad I didnt printscreen when I was at the order cart page; I almost did because I'm sharing 1 beauty blender sponge with my friend. Damnz!

As I said, I'm FINE with such marketing gimmicks, it's not the 1st time anyway, with GST later being added on; I feel 30% off is also not bad too. BUT I'm just furious with the way my email is replied.