Luxola Order Confirmati
This order summary is NOT the same when I was paying. The "GST" amount was being omitted.
Maybe next time before you pay for any online shopping, calculate the gross and nett amount yourself to see exactly how much discount you're getting(as promised), instead of getting duped by misleading marketing gimmick AND THEN slammed with such a rude email reply. When I was paying, it was simply shown as gross amount, discount applied ($25.90) and NETT total S$51.47; So I simply paid without any thoughts. The GST amount WASNT STATED AT ALL(When it was actually secretly being added in). SO unless your mental maths is so good or you manually calculate it yourself, you wont know what you're paying is only a 30% off instead of a 35% off.
Yaya I know only 5% difference, but I'm a black and white person. 35% is 35%, 30% is 30%. If I tell my clients their premium is $249.50, I'm damn sure not 50cents more is charge to their account.
Too bad I didnt printscreen when I was at the order cart page; I almost did because I'm sharing 1 beauty blender sponge with my friend. Damnz!
As I said, I'm FINE with such marketing gimmicks, it's not the 1st time anyway, with GST later being added on; I feel 30% off is also not bad too. BUT I'm just furious with the way my email is replied.